Mobile Locksmith · Phoenix & the Valley
Commercial Lock and Door Hardware Brands We Service
We are a Phoenix commercial locksmith who works on Schlage, Sargent, Corbin Russwin, BEST, Falcon, Von Duprin, LCN, Adams Rite, Medeco and other commercial door hardware. Send us a photo of what is on your door and we will tell you what it is and what can be done with it.
This page walks through each brand family: what it is known for, what a business is likely to have on its doors, what we typically do with it, and how to recognize it. The main brand sections use the same four headings so you can compare them, and Schlage comes first. We are an independent locksmith, not a manufacturer’s dealer or representative, and the end of the page explains where we stand.
How to tell what you have
Most hardware carries a name somewhere. These steps often get you to the brand, and sometimes to the model.
- Look for a nameCheck the lever or knob, the round plate behind it (the rose), the edge of the door where the latch comes out, the face of the cylinder, the cover of a closer, and the end cap or label on an exit device.
- Identify the type of lockA lever lock with a round hole through the door face is a bored (cylindrical) lock. A lock whose body sits in a rectangular pocket in the door edge is a mortise lock. A narrow aluminum door with a long bolt in the edge is a storefront lock. A bar across the inside of the door is an exit device.
- Photograph the door edgeThe latch faceplate may carry a stamping. Where a model number is stamped varies by maker and by lock, so photograph anything with letters or numbers on it.
- Photograph the cylinder and the keyThe face of the cylinder, any letters on it, and the stamping on the key bow help us tell the keyway and system apart.
- Measure two thingsThe backset (door edge to the center of the lock hole) and the door thickness. Both help rule out lookalikes.
If you cannot find a name, that is normal, and a photo is enough for us to work from. The door hardware glossary explains terms such as backset, stile and faceplate.
Why the format matters more than the brand
When a building already has a key system, matching its format and keyway often matters more than choosing the brand you prefer. Large-format interchangeable cores are generally specific to each maker, though some makers document exceptions. Small-format cores follow a shared figure-eight pattern that many makers copy. Mortise lock bodies and their trim are often specific to one product series. So we start by finding out what is already on your doors, and we change brands only when there is a reason to.
Schlage
Schlage is an Allegion brand that makes locks and key systems for commercial, institutional and multi-family buildings. We install and service Schlage commercial products.
Everest and Primus are worth a short explanation. Everest is Schlage’s key system. It comes in open keyways and in restricted ones, including a seven-pin version, and restricted keys can be ordered only with the right authorization. Primus adds a separate sidebar locking mechanism, and its keys carry side cuts milled at the factory. Allegion says Primus keys work in Everest cylinders in the same keyway family, so a building can move up to Primus without rekeying every door. Which keyways, formats and ordering rules apply varies by system, so we check before quoting.
See lever handle lock functions, mortise locks, IC core locks and restroom indicator locks.
Sargent
Sargent is an ASSA ABLOY brand of commercial and institutional door hardware.
See mortise locks and panic bars and exit devices.
Corbin Russwin
Corbin Russwin is another ASSA ABLOY brand of commercial and institutional hardware. ASSA ABLOY also sells commercial hardware under newer names, so we identify what is on your door by its markings rather than by current branding.
See mortise locks and commercial door lock replacement.
Yale commercial
ASSA ABLOY renamed its Yale commercial products ACCENTRA in 2023, so current catalog listings and parts may show the Accentra name while the locks and cores already on your doors still say Yale. We identify Yale hardware from the markings on the door and the key, and we tell you if parts are no longer available.
BEST and dormakaba
BEST is a dormakaba brand. Dorma and Kaba merged in 2015, and BEST is part of the group. The removable-core idea is credited to Frank Best, and the BEST small-format interchangeable core (SFIC) became the pattern that many other makers copy.
Two practical points about this system: SFIC rekeying needs a special kit and new parts each time, and BEST-style keys have thin blades that are easy to distort without the right key machine.
dormakaba also owns the Simplex line of mechanical pushbutton locks. See Simplex pushbutton lock repair. For how cores work, see IC core locks and master key systems.
Falcon
Falcon is an Allegion brand of commercial locks, cylinders, key systems, exit devices and closers.
Von Duprin
Von Duprin is an Allegion brand of exit devices, the kind often called panic bars.
Schlage lists FSIC rim cylinders for exit devices that include Von Duprin, so an exit device door can sometimes share your key system. Which cylinder fits depends on the device and its trim. Dogging, which holds the bar in, is done with a hex key on many models and with a cylinder on others, and mechanical dogging is not allowed on fire exit hardware. Your fire marshal or building inspector has the final say on what is allowed on a given door. Read more on panic bars and exit devices.
LCN
LCN is an Allegion brand of door closers. It makes surface and concealed closers, and automatic operators for accessible doors.
See door closers and our commercial door hardware checklist.
Adams Rite
Adams Rite is an ASSA ABLOY brand of hardware for narrow-stile aluminum storefront doors.
Two details save time. First, on many storefront deadlocks the key can only be removed when the bolt is fully thrown or fully retracted, so a key that will not come out can point to a bolt that is not traveling the whole way. Second, the MS+1890 cannot be used with an electric strike and has no electrified trim, so it is not the lock to choose if you plan to add access control. See storefront door locks, glass door locks and electric strikes and electrified locks.
Medeco
Medeco is an ASSA ABLOY brand of high-security locks and cylinders, and of electromechanical key systems.
Because Medeco keys are restricted, do not expect a hardware store to copy one. See master key systems and the key control section of commercial rekey.
Arrow
Arrow Lock makes commercial cylindrical locks, deadbolts and exit hardware.
Detex
Detex makes exit alarms, exit control locks and value-line exit devices.
See panic bars and exit devices.
Other brands you may find
These names also turn up on commercial doors. The descriptions come from manufacturer and trade listings, so treat them as general. If your hardware is one of these, send a photo and we will tell you what is practical.
How a commercial locksmith gets parts
Commercial hardware is not sold the way home hardware is. Manufacturers sell mainly through distributors and other trade channels, and locksmiths generally buy through locksmith supply houses and similar trade suppliers. Availability varies by brand and model.
Some items work differently. Restricted keyways, such as Primus, Medeco and the restricted Everest keyways, are controlled by the manufacturer, and new keys and cores have to be ordered through its process with proof of authorization. That adds lead time. Discontinued locks may have no new parts at all, and in that case we will tell you and quote a replacement that fits the existing door preparation. Glass-door fittings and aluminum storefront components often come from suppliers that serve glass and door companies.
We tell you up front when a part has to be ordered. When a door needs hardware that is not available, we explain your options. Buying through a supplier does not make a locksmith an agent of the manufacturer, and we say plainly below how we stand with these brands.
Where to start
If you want a specific brand on a new door, tell us when you ask for a quote. If you have hardware you are not sure about, our commercial quote page is the place to start, and the commercial locksmith overview lists everything we do for businesses. For a school or facility with a mix of brands, see our school locksmith page, and for government work see government locksmith.
Where we stand with these brands
Desert Locksmith is an independent locksmith. We are not an authorized dealer, distributor or representative of any manufacturer named on this page, and we are not affiliated with, sponsored by or endorsed by any of them. Brand names belong to their owners.
We name brands in plain text to describe the hardware we work on. Schlage, Von Duprin, LCN and Falcon are Allegion brands. Sargent, Corbin Russwin, Adams Rite and Medeco are ASSA ABLOY brands, as is the Yale commercial line that ASSA ABLOY now sells as ACCENTRA. BEST and Simplex are dormakaba brands. Ownership is as the companies publicly describe it and can change. Every brand name in this guide is a trademark of its owner and is used only to identify hardware, and Desert Locksmith is not affiliated with, sponsored by or endorsed by any of these companies.
Frequently asked questions
Do you work on Schlage commercial locks?
Yes. We install and service Schlage commercial products, such as ND cylindrical levers, L-series mortise locks and FSIC cores. We are an independent locksmith, not a Schlage dealer. Send us a photo of the lock, the door edge and the key and we will confirm what you have and what can be done.
Can you work on a brand that is not listed here?
Often, yes. The list covers major commercial names, but many makers build to the same door preparations and key formats. Send a photo of the lock, the cylinder face and the door edge, and we will tell you what it is and whether it can be repaired, rekeyed or needs replacing.
Can you match my existing keys and cores?
Often, but it depends on the system. Cores and keyways are brand-specific, and restricted keyways have to be ordered through the manufacturer with proof of authorization, which takes longer. Send photos of the keys and the cylinders, and we will tell you before we quote whether the format can be matched.
Are you an authorized dealer for any of these brands?
No. We are an independent locksmith, not an authorized dealer or distributor for any of these brands. We name brands in plain text to describe the hardware we work on. We are not affiliated with or endorsed by any manufacturer, and we make no claims on their behalf.
How do I tell what brand my door lock is?
Look for a name on the lever, the rose behind it, the latch faceplate on the door edge, the face of the cylinder, the closer cover, or the label on an exit device. Photograph each, and the key. Measure the backset and door thickness. We can often identify hardware from those pictures.
Do you replace Yale commercial locks?
We work on existing Yale commercial locks and cores where parts can be found. ASSA ABLOY now sells its Yale commercial line under the name Accentra, so we identify what you have from the markings on the lock and the key. If parts are not available, we tell you and quote an equivalent lock that fits the door.
Related commercial services
Talk to the locksmith who does the work.
Call (602) 301-5243, Monday to Friday, 8:30am to 6pm. For bigger projects we look at the doors first and agree on the price before any work starts.
When you need a real locksmith in Phoenix, AZ or the surrounding cities you can count on Desert Locksmith every time.
We’ll come to you when you need us!
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